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AT&T Community ForumsAT&T Community Forums Forums Ask Leaderboard att.com Sign in Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T. Loading... Total Posts Loading... Total Members Loading... Total Likes Jump to a forum Wireless Internet Email Home Phone Clubhouse TV Popular topics Samsung Galaxy S23 Ready to push the smartphone boundaries with the new Samsung Galaxy S23? We’ve got you want! Learn moreMother’s Day Moms give us everything. Give them a gift from AT&T that makes them feel special. Learn moreGraduation Day Gift your grad endless possibilities and connect them to their brightest future. Learn moreFather’s Day Gift dad more moments of connection. Learn moreGuard against fraud Let us help protect you from unwanted calls, text messages and spam. Learn more Last chance for holiday deals! Everyone gets our best deals on any smartphone. Learn moreGet order status Did you just order a new device? We’ve made it easy to check the status of your order! Learn more Valentine’s Day This Valentine’s Day, find an extra special gift for every kind of love. Learn moreBuy iPhone 15 Pro Learn how everyone gets it on us with eligible trade-in. Learn moreSamsung Galaxy S24 Get the new Samsung Galaxy S24 on the nation’s largest & most reliable network! Learn moreBilling questions Let us help you pay your bill, transfer billing responsibility, sign up for AutoPay and more. Learn more Popular topics Expand all Valentine’s Day This Valentine’s Day, find an extra special gift for every kind of love. Learn moreGuard against fraud Let us help protect you from unwanted calls, text messages and spam. Learn more Last chance for holiday deals! Everyone gets our best deals on any smartphone. Learn moreGet order status Did you just order a new device? We’ve made it easy to check the status of your order! Learn more Samsung S23 Ready to push the smartphone boundaries with the new Samsung Galaxy S23? Learn moreMother’s Day Moms give us everything. Give them a gift from AT&T that makes them feel special. Learn moreGraduation Day Gift your grad endless possibilities and connect them to their brightest future. Learn moreFather’s Day Gift dad more moments of connection. Learn moreBuy iPhone 15 Pro Learn how everyone gets it on us with eligible trade-in. Learn moreBilling questions Let us help you pay your bill, transfer billing responsibility, sign up for AutoPay and more. Learn more Latest conversations View More (368626) R Need help from AT&T to investigate a bad route I have AT&T 1 gig fiber and my brother has Comcast 1 gig service and lives about 2 hours away from me. Whenever I transfer files to him, the average speed is 2MB/s! With 1 gig upload, I’d expect to get -AROUND- 90MB/s. I only have this slow upload problem to him, nobody else. I have tried conne Questions • Internet 50 26 0 5 24 to 24 hour clock How do I set my device to display 24 clock? Questions • Internet 3 0 0 1 I’m still waiting for $300 Reward Card per my (EXCLUSIVE MEMBER OFFER) Hi,On 02/08/2024 I saw a reward for $300 in getting Fiber, since then I have not received any of it. I spent a lot of time during the call with the sales guy, he made me spent an annual membership with AARP to add more discounts to my account, at the end and until he made sure I bought the membershi Questions • Internet 11 1 1 2 Denied New Line and Installment Agreement through BestBuy; Easily Approved through AT&T I am trying to purchase devices on new lines through an AT&T installment plan purchased at BestBuy. My first two phone purchases worked without issue, my third required an excessive down payment, and number four is completely denied. My credit score is 800+ through all three reporting bur Questions • Wireless 3 0 0 1 Sent New BWG320 Gateway, and then sent VIP1200 receivers (3) and I see no way to hook them up together..... Have had problems in dealing with "Customer Service". First, since my current gateway/modem is now not receiving any updates, I called and they sent me out a BWG320 gateway. They did not look and see that I also have U-Verse cable, and I saw there was not a way to connect the new gate way wit Questions • TV 7 1 0 2 ATT Reward Card My $150 AT&T Visa Reward Card has not been sent to me despite me claiming it on 4/20/2024 and the Reward Center saying it had been mailed on 4/25/24. It has been 18 days since is has been mailed. What do I have to do to receive my card? Questions • Internet 14 3 2 3 Why won’t AT&T bill with a payment address and/or allow Bill Pay on their new Internet Air? This is the least user friendly option. I am not going to give my banking information to a company that can’t keep customer information safe, and I’m not going to go to their site to pay on a monthly basis either. It will cause them to loose customers. Questions • Internet 24 1 0 2 Accepted Solution Firewall security for LAN ports when Gateway is in passthrough mode? Context: I just got AT&T fiber service installed with a BGW320-505 Gateway. I want to use my eero Pro 6E mesh with the ATT gateway in IP Passthrough mode. On the gateway I have 3 eeros connected via ethernet backhaul. On the Gateways’s 4th ethernet port I have a switch that connects Questions • Internet 12 4 0 2 D Message Us01lv I’m trying to call my friend and it tells me that msg, what does it mean? Questions • Wireless 2.7K 3 0 4 I never received my $300 reward card for switching to AT&T Fiber In May I had a salesman come to my door offering me a $300 gift card deal for switching to the newly installed AT&T Fiber lines in my neighborhood. Just for some background to add context to my frustration... This installation had been a very big hassle for us as they ran out of cable for months Questions • Internet 1.8K 3 0 4 1 2 3 4 5 6 7 8 9 10 Popular FAQsBe the first to reply View More (53) 24 to 24 hour clock How do I set my device to display 24 clock? Questions • Internet 3 0 0 1 Denied New Line and Installment Agreement through BestBuy; Easily Approved through AT&T I am trying to purchase devices on new lines through an AT&T installment plan purchased at BestBuy. My first two phone purchases worked without issue, my third required an excessive down payment, and number four is completely denied. My credit score is 800+ through all three reporting bur Questions • Wireless 3 0 0 1 BGW210 + Eero Please tell me the best way to set up the BGW210 with Eero. I am using Eero because the ATT extenders do not work and do not offer a guest network (extenders). I currently have the Eeros set up in Bridge mode but Eero tells me this is not the best way. ATT told me several years ago th Questions • Internet 9 0 0 1 Attempting to log into my sbcglobal.net account & receiving error, can’t even change password per KB article recommendations sbcglobal.net account suddenly stopped working today. receiving the following error Unable to restore access at this time We don’t have the account details needed to restore access. Have been trying for the past 2 hours with no success. Called support & they were unable to hel Questions • Email 7 0 0 1 SBCGLOBAL.NET Email I can’t receive emails to my ....@sbcglobal.net address. I can send emails from there but don’t receive anything. It was managed by Yahoo previously, but the emails are not going to Yahoo either, they didn’t go to my Outlook either. No help from AT&T. Questions • Email 7 0 0 1 Unable To Receive Email From Select People On Our pacbell.net Accounts We have had emails set up as part of the "bell" companies for many years - specifically "pacbell.net". We have never had any issues, but recently (past couple of weeks) we have been unable to receive email from a number of personal and business accounts - most of which we had consistently correspon Questions • Email 7 0 0 1 1 2 3 4 5 6 7 8 9 Trending Accepted Solutions View More (37) Accepted Solution Official Solution Not receiving all incoming messages Starting yesterday 5/6/24 I have some emails not being delivered. The sender...